Dear all please see the message below from Sue Batley
It sounds like a session problem as WebLearn thinks the student is still logged in. It might be worth getting them to clear their cookies and cache before trying. Instructions can be found here:
http://www.londonmet.ac.uk/tltc/weblearn/staff-support/staff-support_home.cfm#cookies
If we require further information from you, please reply to this email with the requested information as soon as possible so that we may continue to progress your incident.
Please note that you can view the progress of your call by going to our self service webpage. This can be found at: Http://ictservicedesk.londonmet.ac.uk
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